Remote Call Forwarding allows incoming calls to be forwarded to any answering location regardless of your physical location.

Time Warner Cable Business Class customers can now use Remote Call Forwarding to keep old phone numbers for inbound calls to grow your business in neighboring markets or following a move by creating a virtual presence with local phone numbers.

Remote Call Forwarding (RCF), a Business Class Phone feature, allows incoming calls to a RCF number to be forwarded to the physical location of your business. RCF is not a feature that is added to an existing phone line - like call forwarding. RCF simply requires a designated phone number to receive and forward calls to your business.

Broaden your geographic reach - economically and professionally

For business owners who want to build an identity in neighboring markets, RCF offers a very economical means of creating the appearance of a local presence in those markets.

For example, with three unique phone numbers, "Tyler-Hogan Plumbing" appears to be the local commercial and residential plumbing operation in Downtown Los Angeles, Hollywood and the San Fernando Valley. But behind the scenes, all incoming calls are routed to a single dispatch headquarters in Sunset Hills.

Keep existing numbers for consistency, convenience and savings
Often when businesses move locations they must change their phone numbers. Remote Call Forwarding is a great solution for such business owners who want to retain their old "main number" for inbound calls. More specifically, Remote Call Forwarding:

  • Provides business continuity as calls from customers to the old number are seamlessly routed to the new service location.
  • Avoids costs generated by changes in phone numbers.

Call your local TWCBC Representative for more information about this useful calling feature.

Time Warner Cable Business Class Phone provides businesses with a reliable, digital voice service that includes unlimited local, in-state and nationwide calling, in addition to a number of key business features such as hunting, inbound and outbound call restrictions and non-verified account codes - for a flat monthly fee.